FAQ
Faqs
General
Can I buy directly from Kinesis UK?
Frames
Which size frame/bike will suit me?
Why don’t you list stand-over heights in your geometry charts?
Which headset is right for my frame?
Which Replaceable Hanger is right for my frame?
What size Seat Post, Seat Clamp, Front Mech, BB?
Does my frame / fork need any preparation before building?
Which travel suspension fork is right for my frame?
What if my fork travel is outside the recommended range?
Which drop dimension caliper brakes suit my frame?
Which tyre size is right for my road frame?
Why are there no bottle bosses on some Cyclocross frames?
If my frame develops a crack, what should I do?
Forks
How many ‘Stack Washers’ can I use on a fork steerer?
Warranty
What is the Warranty Period on my product?
I bought a used Kinesis UK product. Does the warranty still apply?
Where are the serial Numbers for my product?
I have crashed my bike. How do I know it is safe to ride?
Is there a ‘Crash Replacement Scheme’ for Kinesis UK products?
Product Care
Can I get touch-in paint for my frame?
Can I get replacement decals?
How can I clean Titanium?
I’m getting a creaking noise but can’t determine where its coming from, what could be the cause?
EU AUTHORISED REPRESENTATIVE
Euverify Ltd
Euverify Ltd Unit 3D North Point House, North Point Business Park,New Mallow Road, Cork, T23 AT2P, Ireland
euverify.com
